BILLING
The Doctors On Duty staff are available to help with your financial inquiries. The medical receptionist or manager at your clinic can provide billing and insurance information. You may also contact our central billing office at (831) 649-1000, Monday through Friday, 8:00 a.m. to 5:00 p.m. You can reach our billing department via email at billingmanager@doctorsonduty.com
Doctors On Duty accepts most major health plans, cash, personal checks, Visa and MasterCard.
If you do not have insurance or Medicare, payment of all charges is due at the time of service.
Valid Insurance Card
- Please be sure to bring your insurance card to the clinic
- Co-Pay at time of Service
- Clinic will bill insurance company
- You may still owe additional amounts after your insurance company sends its EOB for deductibles, non-covered services, ineligibility or other non-payment reasons
Billing Procedures
- Patient billing statements are sent monthly
- Patient billing statements show outstanding Insurance Balance and Patient Balance
- You only own the amount listed under the Patient Balance column
